Dreams - Stoke on Trent

Staff were very friendly and the products were of great quality.

Offered coffee on arrival into the store fabulous support and fantastic customer service throughout our time of our visit and purchase.

excellent quality products and friendly staff - very helpful with choices. store team were patient with our needs as a family and made us feel welcome

The gentlemen who assisted us was extremely polite,helpful and assuring. Andrew from Dreams Etruria Stoke on trent

The customer experience stood out a mile, how we were looked after but not jumped on like you usually get within sales. We did shop about as you do when purchasing a product such as bedframes / matresses as you want to get it right, we came back to Dreams within an hour as the other places didn't even come close to the service we had at Dreams. Jane our sales person was perfect for us to deal with, as well as passing all the other members of staff they were all welcoming along with the store manager, really nice team of staff.

A light and airy showroom with all stock well displayed. We were helped by Vicki and benefitted enormously from her excellent knowledge of the beds and mattresses in which we were interested. She never tried to rush or influence decisions and pointed out the differences between products in a clear and precise manner. we were given a hot drink and encouraged to look around freely without pressure.

Extremely satisfied with all aspects of our visit. The help from staff on duty was first rate. The choice and advise was brilliant. Choosing a mattress can be quite difficult but after spending quite a while trying the mattresses out, and with advice I'm sure we made the correct decision and we've chosen the best mattress for us. We also purchased a TV bed, which assembly was offered, and we are having, this with matching bed side cupboards was perfect. We made quite a saving as well with it being Easter weekend. All in all an excellent visit to Dreams.

Jane is highly knowledgable about the products and can answer all questions.

The assistant really worked hard to ensure we were happy with our choice, explaining everything about the bed, & sorted out the delivery date we required as this was imperative.

The staff listerend to what we were after and did not assume which meant we got what we wanted