Dreams - Stoke on Trent

Very friendly and approachable assistant Dina. Offered drinks and answered lots of questions. Not pushy and wasn't pressured into buying anything.

We were unsure what we wanted just had a price range. The lady was very helpful explaining all the different benefits. Fetched a memory foam topper as we have one to give us a realistic experience of how it would be at home. Was generally very friendly and patient. Did not feel pressured at all and then helped with the payment explaining our options. A very pleasant experience thanks to her and only 3 uncomfortable sleeps until the new mattress arrives. Great all round.

Lots of choice & good advice from Jane no pressure just good advice.

From walking through showroom doors the staff welcomed us with a smile & hello & advised us how the right mattress for us , We were asked what firmness of pillows at home & the sales person found the right pillows before trying the mattresses, We were offered refreshments before making the order & she made us aware of other products & extra warranty we could purchase

I was greeted at the store and given a comprehensive detailed overview of the stores stock and then left alone to make my decision which I liked very professional..

Keith was extremely helpful. Very clearly explained how the mattresses were labeled and made some excellent recommendations

Sales assistant at the stoke on trent store give us all the right information and pointed us in the right direction but allowed us to look. Very friendly chap and made the payments right.

We went in knowing exactly what we wanted to purchase. We were able to quickly order the product and arrange a delivery within 15minutes of entering the store. This was very good as we were pressed for time and needed to reach another store to purchase another item before they closed.

The store was clean and tidy, well laid out. The staff member serving us was friendly and helpful, we were made welcome and offered drinks while we were there.

Good service