Dreams - Stoke on Trent

Return visit after three years, and excellent treatment, well done.

Extremely friendly staff. Advised appropriately.

Vicki, the lady who dealt with use was very friendly ,helpful and speedy she explain everything we asked about. As my husband is not very good on his legs she fetched us a coffee and we sat at the desk while she did the paperwork and fetched the Tempur pillows for us to take with us. I would definitely recommender her as well as the company.

Excellent service with ample choice of various types of beds and mattresses.

I found what I wanted and the service was brilliant

Richard was very pleasant and patient because we were w little unsure of what we wanted. He took the time to explain and demonstrate the sofa bed for us.

Richard offered us a lovely coffee and was extremely patient with us. Richard showed us an assortment of items such as pillows and bedding accessories available in store. He was especially courteous and pleasant at all times. Such a change to the usual sales people who try to rush you and sell products you are not actually interested in. We have had a great welcoming experience at this store with such a lovely person, even though he had only been employed there for three weeks. Thank you Richard and also his colleagues who took time to joke and chat with us, making us feel important and they listened to our needs. Well done!

A thoroughly pleasant experience, helpful, polite member of staff (Andrew) who was not at all pushy but guided us to a good choice.

We had assistance from the second we walked in the door. The assistant knew the model I had seen on line even though wasn’t a model to view in store. She was brilliant from start to finish and we’re so excited to get our new bed! Thank you!

The service from Richard was excellent , talked me through the options available with prices . Easy process to order and arrange delivery. Lovely gesture offering hot drink while processing the order .