Dreams - Stoke on Trent

We were greeted as we walked in store by Richard. He asked what we were looking for and directed us to appropriate items, he explained the different products available which allowed us to make an informed decision.

The explanation of the mattress I needed and the friendliness of vicki the sales assistant. I found the mattress assessor particularly interesting. By having this and the help of vicki it made it a lot simpler to find the bed suitable for me.

Sales lady was very helpful and knew her stuff! It was good that Eve products were also available your range

Assistant gave us enough time & space to review the range before offer assistance, he had the right balance of advice without being pushy. Answer all questions & helped to make an informed choice, service was of a high standard meaning we felt comfortable to order & not waste time visiting any alternative showrooms.

I had visited the Shrewsbury store with my daughter before Christmas and been given a print out of price/details for the bed frame/headboard which I liked. The assistant Vicki at the Newcastle-u-Lyme store was very helpful and explained the colour options and different headboards suitable for my needs. She gave me her full attention, was patient and I did not feel pressured in any way. Dreams was also recommended by my son, who purchased his bed/mattress from this store eighteen months ago.

Excellent sales assistant Made me feel comfortable Demonstrated the products (I bought a bed , mattress , wardrobe and 2 sets of drawers) Dreams was recommended by my daughter, I will recommend to friends and other family members

Sales assistant was friendly and attentive, making the process stress free. Coffee was good too. I was surprised at how quickly the bed could be delivered.

Jane was very knowledgeable and nothing was to much trouble in trying to get us the right product.

On our two visits Jane and Vicki were very attentive and understood our requirements and preferences. Nothing was too much trouble and no undue pressure to buy which made for a relaxing experience.

Jake was friendly and extremely knowledgeable without being pushy giving us space and time to make a decision. This made the whole experience relaxed and comfortable. Dina then put the sale through and was also very professional.