Dreams - Stoke on Trent

Excellent salesperson

Customer service was fantastic, all the sales team interacted to be very helpful.

Arriving at the store, we were a little overwhelmed with the choices of mattresses, frames and headboards and just knowing where to start. Dina was fantastic at helping us. Instead of looking at the whole picture, she recommended breaking the choice down in stages. for example, start with the mattress,then the frame and lastly the headboard. She told us to narrow it down to two or three mattresses and then try each in turn until we were satisfied. Doing it this way made the process much easier and not so stressful!. She was extremely patient and very knowledgeable and I highly recommend her

The professionalism of the Sales person was excellent . She was very knowledgeable, very helpful ,smartly dressed and did everything to make our visit enjoyable.

We were served by Richard. He advised us on how to make our choices using the coloured foot mats. He later used the in store computerised bed to make recommendations as to which mattresses were most suitable. This helped in our final choice. He was knowledgeable and patient and gave us time on our own to try different beds out.

Richard the store colleague was knowledgable and informed us of the product that would most suit our needs. The product was reasonably priced and available at a convenient time

I was approached in a friendly manner and asked if I needed help. Vicki was very helpful and knowledgable about the product I required.

Very helpful and friendly staff.

Staff very friendly and very helpful with my needs

Very friendly staff and very helpful got exactly what we wanted