Dreams - Stoke on Trent

Welcomed on arrival to the store.Discussed our requirements and shown several different options.Very friendly staff who spent time with us to ensure all options were thought through. Purchase was easy and delivery,assembly explained well. A successful outcome all round,we look forward to receiving our new bed!

Andrew spotted us quickly and came to our assistance within minutes. He got us into the sleep match machine, made us a coffee, and showed us around the right mattresses for us. We tried them out with plenty of pillows. He was great with our little girl too and said he had daughters himself. Once we had found the right one for us Andrew explains the ordering and delivery and made it really simple for us to find our perfect mattress

Andy came to us as soon as we entered the store. He was very helpful and knowledgeable. He was not pushy and gave us time to try out various beds. We were offered a coffee and he took time getting to know us and our needs. We were very satisfied with our visit and it was as good as in 2000 when we bought our previous bed.

Richard was the perfect salesman, when you are parting with so much money he gave us the space we needed to talk it over but he also convinced us we were getting a great price for what we wanted - showed us all the mattresses we would like too based on the sleep testing!

I think that Dreams shop has good quality products at a reasonable price. I have bought a bed and 2 mattresses from the store in the past. Very satisfied with them all, that's why I returned to buy another bed. The sales staff are attentative without being pushy. I will continue to return in the future.

The sales assistant was brilliant, really helpful, made the sale very easy

Excellent Sales Assistant who went that extra yard to provide us with what we wanted at the right price and timely delivery. Could not ask for anything more.

Jane was excellent. After the first trip to have a look around we had no intention of buying until we spoke to Jane. She was super helpful and lovely. She helped us decide between 2 beds. I would definitely come back to the store.

Friendly and helpful customer service. Good range of products.

Our customer assistant Rich was friendly and listened to our needs. He showed us not only the expensive range but also the more affordable. We never felt under pressure to buy and felt supported in our decision.