Dreams - Stoke on Trent

Knowledge of the Sales assistant Dina, who made the experience enjoyable and I believe we got the product that best suited our needs. She was very very good..

I was made very welcome and offered tea coffee and asked if there anything more they could do for me and my wife and they could not do enough for us and shone everything we wanted and that made me and my wife more than happy with the service many thanks to the staff

From the moment we walked in to the minute we left we felt welcome and our custom valued.

Assistant very helpful and really seemed to know the details of the various mattresses for sale which we found most helpful.

Very friendly and knowledgeable staff who were very helpful. Relaxed atmosphere to the shop without being pressured by pushy staff. Only down side would be the bed frames could do with a bit of a update with a modern twist.

Although the store was busy efficient staffing made for a pain free visit.

On entering the store we were greeted by the store manager, who asked both myself and fiancé what we were looking for (new mattress) due to suffering from lumbar problems. Within minutes he explained the importance of analysing our sleeping and posture and then proceeded with the bed / mattress analysis machine. Afterwards he introduced to our sales assistant Andrew - who then pointed us in the right direction of suitable mattresses for our posture. Wonderful explanation, time and dedication to both of us. Along with a professional yet friendly approach. Knowing his work and what each mattress can offer. Had enough time to relax and find the right one for our specific needs

Pleasant environment in-store. Very helpful and friendly member of staff assisting us. Good range if quality beds.

From the very friendly welcome when we arrived from the young man on seasonal work to the knowledgable assistant who dealt with us once we had been on the Sleepmatch we were very impressed.

Good customer service