Dreams - Stoke on Trent

The staff were very friendly and welcoming.

Adam was so helpful and patient with us.

Richard was a great help nothing was to much trouble and he met our expectations. Very knowledgeble and steered us in the right direction making sure we got the best bed for our needs. Even though the shop shuts at18.00pm and we had gone beyond that we were not rushed to get the transaction finalised.

Both myself and my wife were very satisfied because we were advised very professionally what type of mattress we needed as we both suffer with hip problems and hope when we receive our order it stands up to your recommendations

Helpfulness of staff

Very good customer service, Jane really listened to us and tried to meet our needs

Richard soon narrowed the type of bed we required and took us straight to it. His product knowledge was good, as was his sales manner.

Richard was very helpful will be recommending him to my family and friends for future purchases.

Vicki was do lovely & helpful. Super friendly and went above & beyond x

I made a decision today to finally go and view replacement matresses for our bed, so the first place we visited was Dreams considering we were near. We met the store manager whom passed us over to Andrew who's product knowledge was amazing for our needs, we discused everything over a mug of chocolate. We went through the Sleepmatch and viewed different tyres of mattresses and how they felt, i could of feel a sleep in store but don't think my partner wouldn't be happy me snoring. It was there our ultimate mattress although slightly more we had initally spoke about spending but the quality was the best on the market, Andrews knowledge and the time he took to allow us to find what our needs were really made the experience so easy. So it was time to make the decision which was easy and sign on the dotted line, Andrew was so friendly and considering we had only walked into one place Dreams our purchase was a no brainer. So just waiting for delivery now and very excited to have the best nights sleep for a long time..... Thank You Dreams.