Dreams - Dartford

The staff was very friendly and helpful. Me and my partner were offered water and given as much time as we wanted to try the beds. The dreams employee who served us was easy to speak to and made the shopping experience an enjoyable one.

Good display, pleasant assistant and product seems to be of quality

We needed a bed for our son and found something better than we were looking for and able to get matching items in different colours. The asssistant was very helpful measured some mattresses for us also as we liked a different type than on display on the bed we bought . The delivery offered was good .

staff was very helpfully and friendly

Richard was very helpful

Nancy was very knowledgeable, helpful and friendly person. We felt very comfortable with her and trusted what she said. Also a very happy smiley face. I work in customer service and think when someone is very good at their job it should be recognised.

Richard the sales assistant was helpful and not pushy in anyway, he was very knowledgable

Very good service from the staff. Staff was not too 'pushy', he gave me time to think and take a decision.

After visiting the Dreams store at Lakeside retail park we were very impressed with one of the colleagues who helped to answer our questions,he was very patient and not at all forceful, he even wrote down all the relevant information for the mattress that we liked so that we could order it over the phone the next day. We then went to the Dartford branch to order the mattress as we wanted to have another look at your selection, the man that served us was again incredibly helpful and we even ended up buying 4 new pillows and a lovely new quilt!! very impressed, and cannot wait for the mattress to arrive :)

The manager Des and store assistant gave great customer care and were very professional in there approach.