Dreams - Chingford

2863 ratings

Rating By Category

SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

Deacon Trading Estate, Cabinet Way,
Chingford, EN E4 8QF

John W

By John W | 8/31/2020

Scott and his colleague who initially welcomed us to the store were very friendly and helpful. They took time to consider our needs and made us feel very comfortable regarding the current alternative arrangements. Scott let us try a variety of mattresses and was able to give helpful guidance about individual items to help us compare them. The ordering process was quick and easy, and we didn't feel pressured into getting any additional services (although we did get the 8-year protection add-on). Overall, a very good experience, following several less satisfactory ones at competitors' stores. Especially pleased given that the staff were clearly very busy due to the current conditions, and were still able to give us a high level of service.

John W

By John W | 8/31/2020

Scott and his colleague who initially welcomed us to the store were very friendly and helpful. They took time to consider our needs and made us feel very comfortable regarding the current alternative arrangements. Scott let us try a variety of mattresses and was able to give helpful guidance about individual items to help us compare them. The ordering process was quick and easy, and we didn't feel pressured into getting any additional services (although we did get the 8-year protection add-on). Overall, a very good experience, following several less satisfactory ones at competitors' stores. Especially pleased given that the staff were clearly very busy due to the current conditions, and were still able to give us a high level of service.

Cp

By Cp | 8/31/2020

The salesman was very knowledgeable about the products, once we had explained what we wanted we found the items in no time at all. Due to the pandemic, hand cleanser, wipes, and water was offered to us and all the staff were wearing masks. this in itself is a great way to make us as a customer more at ease during this Virus period.

Cp

By Cp | 8/31/2020

The salesman was very knowledgeable about the products, once we had explained what we wanted we found the items in no time at all. Due to the pandemic, hand cleanser, wipes, and water was offered to us and all the staff were wearing masks. this in itself is a great way to make us as a customer more at ease during this Virus period.

Cp

By Cp | 8/31/2020

The salesman was very knowledgeable about the products, once we had explained what we wanted we found the items in no time at all. Due to the pandemic, hand cleanser, wipes, and water was offered to us and all the staff were wearing masks. this in itself is a great way to make us as a customer more at ease during this Virus period.

Cp

By Cp | 8/31/2020

The salesman was very knowledgeable about the products, once we had explained what we wanted we found the items in no time at all. Due to the pandemic, hand cleanser, wipes, and water was offered to us and all the staff were wearing masks. this in itself is a great way to make us as a customer more at ease during this Virus period.

Abdul

By Abdul | 8/31/2020

I was quickly greeted by staff member Ashley, he quickly explained the new rules around social distances. He then helped us pick the right bed and organise delivery

Abdul

By Abdul | 8/31/2020

I was quickly greeted by staff member Ashley, he quickly explained the new rules around social distances. He then helped us pick the right bed and organise delivery

Deborah

By Deborah | 8/31/2020

Scott the sales assistant was very friendly, and patient with us. And he did all he could for us when we found the right mattress but not the bed frame.

Deborah

By Deborah | 8/31/2020

Scott the sales assistant was very friendly, and patient with us. And he did all he could for us when we found the right mattress but not the bed frame.