Dreams - Chingford

I was highly satisfied with the customer service. Glenn was very helpful and patient with me. I was with my son who was playing around and Glenn did not make us feel as though we were being a nuisance he took his time to serve me and even swapped matresses with the help of a colleague so I could see what my bed and the mattress would look like together. Very friendly and helpful staff.

Some of the mattresses looked slightly grubby.

It took quite a long time.

Good service from Glen at Chingford and he rang to may sure delivery would be going out. I think delivery was over priced at £50 considering he dropped mattress in hallway and didn't even help me to get it upstairs I Would use Dreams again but I would want a better delivery service

I think I ticked the wrong box we were very satisfied with our experience. Wayne dealt with us he was friendly, polite and understood our needs

My order was delivered Friday June 3rd. Unfortunately there were parts missing in the order and the delivery team said they would contact about redelivering those parts. They haven't contacted me yet so basically I paid for a very expensive bed stand with missing parts and is totally useless for my need. If they don't contact me by this coming Friday the 10th, I will have to ask to return the product and ask for a full refund. Regards, Mr. Sevendalino Khay

I didn't like giving highly confidential financial information to the seller, and in front of other customers. Why could this information not be done at the terminal by the customer?minfelt very uncomfortable and nearly withdrew from the purchase.

Products were slightly more expensive than we had anticipated.

the staff were very helpful, found what we were looking for. i have been a customer for many many years.

The only problem we encountered was that we had bought a triple wardrobe and told it was ready made but it was in fact self assembly