Dreams - Chingford

Glen the assistant who took us through the various types of mattress was very friendly and had a good knowledge of the products. He was not pushy The taking of the order was well organised and efficent

The assistant knew exactly what he was talking about, so he was very helpful. The store was nice and empty as well, very spacious so could try out all the beds I needed

Quality of beds and Mattresses available

The sales assistant Wayne Martin was very helpful and knowledgable of the products. He offered us refreshments and was very polite. I would recommend friends and family to go to Dreams. Hope delivery will be as pleasant.

We were given enough time to presue the store before being approach by a member of staff. The member of staff made us feel relaxed and able to talk about our requirements.

We were highly satisfied as the colleague was very helpful and gave us a all the advice on the beds which was needed on spinal orthopaedic beds. Especially the Tempur ones and bought the bed that was with a discount that was in our budget.

Very friendly approach, good knowledge of the products on show. Had the freedom to ask questions and responded appropriately Did not push one into buying a particular product. Allowed to test the products for suitability and comfort. Explained the range of payment plans & was set up very quickly Vast range of products to choose from and all easy to view

Ian the sales chap was very friendly and super helpful. He took time to understand my needs and always had further suggestions as his understanding of my needs grew. He was also not pushy at all which is always good! Also I required a mattress urgently so purchased one of the clearance items in store and had it delivered the day which was just wonderful.

Customer service was very good!

I found Wayne Martin to be extremely helpful and knowledgeable in assisting me with my purchase, working in sales management i appreciate good customer service and Wayne acknowledged my presence and approached me the moment he came off the phone, qualified my needs and assisted me in choosing my purchase without being over-bearing or pushy. A credit to your store.