Dreams - Chingford

Knowledgable staff, very helpful. good selection of items, (headboards).

The store is very clean and shows the beds to a high , the staff were very pleasant and helpful also supplied drink , answered each question immediately. Explained everything. We were with our family and we were very satisfied with everything .I could not have been any better treated.

The salesman gave us his undivided attention and explained all about the construction of the beds but not in a boring way. Also it was getting close to closing time but there was no pressure to hurry.

Excellent product knowledge. Good memory of salesman -recognised that we've purchased at dreams on the past. Everything was clearly explained.

I was greeted with the manager of the branch who ask what i was looking for and once i had advised him he tool me to see a couple of mattresses that were in the sale and asked me to try them one of which we purchased. His product knowledge was very good and he went upstairs to see if the mattress i had picked was in store and would be 20% cheaper than the list price however, it wasn't available but he went the extra mile to help. I was then passed onto Wayne Martin to place the order as i was in a rush and he placed the order efficiently but i didn't feel like it was rushed and he was very helpful.

I received assistance as soon as I walked into the store and was greeted by a friendly and helpful member of staff. I was shown several options and given information on all.

We where served by Zia And Ian as soon as we arrived and they explained to us the best beds which suited are needs with good up too date information on prices and avalability and prices and they even stayed past there normal finishing time so that we could complete the purchase.

The Manager was extremely friendly, helpful and polite, so full of knowledge, I couldn't fault him.

Ian who looked after me in the Chingford store was excellent. I have never bought a mattress before and so was a bit lost when I first arrived. Ian talked me through all the options and was really genuine, not too pushy at all. I am pregnant too so it was really important to get this right. Really happy with it. I'll be back! Thank you, Vicky

Staff were professional, courteous, professional, knowledgeable and a great service all round