Dreams - Chingford

Wayne Was really Friendly and happy to help me and dealt with my order very quickly, he also encouraged me to purchase a tempur mattress protector which i wouldn't have done, had he not explained the benefits of it to me.

The staff was very friendly, helpful and made the whole experience very easy. The delivery has been a lot faster then we thought it would be which is great as my partner has a bad back at the moment.

I was able to find the type of bed I was looking for,the sales assistance showed the beds available and explained very well about the beds available within our price range . He was very helpful,professional and efficient.

Sales person (Ashley) was knowledgeable and gave us information. Good salesmanship skills too. Highly sold the 60 day refund or exchange on the Tempur mattres.

We were served by a very helpful Glen of whom introduced himself to us at the onset and stayed with us throughout the whole process. He was so helpful & professional

plenty of product to choose from, very competent salesman

I did make an appointment which apparently is not a common experience in the store nevertheless I was seen promptly and courteously. There were only 2 assistants in store but luckily the store wasnt busy., if it had been there may have been some issues. The sales person had very good knowledge of the product and both assistant couldnt do enough to help

When we first entered the store we didn't feel immediately under pressure as I have in other stores. James was nearby and came over in a friendly, relaxed manner when we asked. His knowledge was very good and he asked about what we wanted before assisting us and making some suggestions about what may suit our requirements. We were impressed by his product knowledge and he talked us through a variety of different mattress and pillow types and also discussed bedding and sheets which was helpful. We never felt under pressure from Ashley or James and all members of staff made us feel relaxed and welcome. We had two young children with us and the staff were great with them too, even warming the baby's milk and getting us a cup of tea which was really appreciated. Overall and excellent experience which far surpassed our expectations!!

Ashley Moor was very helpful under the circumstances as my grandfather who is in a home and required a new bed due to back problems. I couldn't fault any issues with Ashley very helpful, he advised me of the best purchase for my grandfather who is 87years old. I am sure he will be very happy with the memory foam bed that we purchased for him. Outstanding service from this gentleman and Dreams. Thank you for making this transaction so easy and stress free. Regards Tina

Matt's customer service knowledge was good. We know what we wanted and he did best to help us