Dreams - Chingford

Good, knowledgeable assistance provided, and we were given time to consider a few options.

Brilliant customer service from Ashley. He listened to us and then gave us some excellent advice and his product knowledge was second to none. We are very happy with our purchase and feel like we got the right product and a good price.

I was given advice about the product in a professional manner. He was polite and helpful.

We were greeted by Tony promptly. He showed us to the selection of mattresses we were interested in and carefully explained the differences between them. We were offered coffee and were given time to try out the different mattreses and discuss the. We were not hassled in any way and were given time to make our final choice.

Ashley made us feel welcome as soon as we arrived to the store. He very quickly helped us narrow down the options based on the budget we gave to him, and we received very clear explanations of the various mattresses available to us. Ashley was incredibly polite, and highly efficient. We were out of the store within the hour and with a mattress under the budget we provided to Ashley - could not be more satisfied!

Staff very helpful and engaging , they were approachable and attentive without being intrusive or pushy . The atmosphere was lighthearted and refreshingly upbeat. My one and only gripe was the cleanliness of the toilet which could have done with a bit of a clean and the lack of hand soap I find unacceptable in any toilet facility . I am now looking forward to my lovely bed and would like to forward my thanks to the staff particularly Glen who I feel is a very valuable member of the team and deserves recognition for his sales approach . Laura

James your sales adviser was highly knowledgeable, very pleasant did not push any sales onto us. A very enjoyable visit

Very knowledgeable and friendly staff. Impressed with the ease of ordering and the opportunity to select a delivery date which suited my needs. Also, the fact the delivery drivers contact in advance of delivery is very helpful.

Ashley was very helpful and honest. He explained different options and took into account my needs. Wasn't pushy or too salesy.

Excellent customer service that was provided by knowledgeable and efficient staff