Dreams - Chingford

I originally emailed customer services who said that my pillow couldn't be exchanged and I was advised to sell it to try and get some money back. I was very annoyed at this. I then called customer services and spoke to someone who dealt with the Chingford store direct and they replaced my pillow with no problems at all. I'm very happy with the Chingford store's customer service indeed and they are really friendly people too.

Ashley was really helpful and informative. He could answer every question and gave us lots of time even though the store was really busy. He remembered us because we went in a couple of times and could remember what products we were interested in. He was brilliant as the products are difficult to understand without guidance. Thanks Ashley!

We dealt with sales assistant Ashley he seemed very knowledgeable,informative and helpful without being too pushy which I liked, we were offered a speedy delivery date and our overall experience was pleasant. Thanks

person look after us was very friendly and had knowledge of the products ,it was fast and well served .

Consultant Tony was very helpful!

Amazing customer service. Tony was so professional and eager to please us will definitely recommend to a friend to visit the branch in Tottenham/chingford

I had previously checked out item I wanted online thus making it easier spotting it.

Tony was great help and took time to understand exactly what I wanted which made it so easy.

Ashley Moss, Service was second to none. He was very attentive and professional in his manner. He was also he was also very knowledgeable about the products he sold to us. Excellent customer service!

Prompt service listened to our requirements and recommended appropriate products. Delivery and payment was made very easily and effectively.