Dreams - Newbury

The assistance and knowledge of the products given by the sales assistant was first rate. She was very pleasant and made us very welcome without pressurizing us. As it was our first visit to Dreams we were impressed with the bed that helped us select a bed suitable for us

Bethany the assistant was friendly and knowledgable and the whole experience was good

The customer serviced provided by Craig in the Newbury store was exceptional. The time he spent with us to understand our needs, he ensured he pointed us in the right direction. Nothing was too much trouble. I will be recommending Craig and the Newbury store to any friends & family who are looking to purchase a bed, bed frame etc. Thank you Dreams

Deciding that I required a new mattresses, after checking online yesterday, I discovered that the January sale finished today, so I needed to be fast. I found your service to be friendly and authoritative. Your representative, Bethany was very helpful without being pushy and she made me a nice cup of coffee to boot. That 3D mattress selection gizmo in store was a revelation and very practical. The whole is experience was pleasant and practical. I had visited a competitor to yours minutes before and found your service to be far more agreeable.

Slick method and mattress selection and clear information from the sales person. A decision as to which mattress was reached easily and quickly and the order placed soon after.

A simple and unexpectedly scientific approach that quickly led to our choice of mattress.

Very good service not pushy

The person who sold us the neds, although new to the job, carried out his job very well.

Craig Clark is a very helpful chap

Our assistant Craig Clark, was extremely helpful and knowlegable about the products, he didn't rush us and we felt very comfortable with him