Dreams - Newbury

1693 ratings
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Location

119 London Road,
Newbury, EN RG14 2BX

Nat Dev

By Nat Dev | 12/18/2017

Very helpful customer service representative. He was extremely helpful over the phone & carried my mattresses to the car. Perfect customer service. I can’t praise him enough.

Carol

By Carol | 12/6/2017

Oliver was very helpful and friendly

Jill B

By Jill B | 12/2/2017

The store in Newbury is very well laid out. The coloured notices around the walls giving details of the different types of mattresses was very useful and the beds on show carried the corresponding colours so finding the right type of mattress was simple. The employee who helped with further technical details was extremely efficient.

Mike W

By Mike W | 12/2/2017

James, the salesman who assisted us was very polite, not pushy at all and simply steered us towards what we were looking for without crowding us or pushing a sales agenda.

Gill B

By Gill B | 12/1/2017

James was attentive, patient, listened to my requirements and answered all my questions. He gave me plenty of time to try out several mattresses and explained the all the differences. He also explained the special offers and deals and summarised the plethora of paperwork for the sale.

RJR

By RJR | 11/29/2017

The Store Manager, James, is a true professional. No hard sell, yet most attentive. He knows his products and imparts his expert knowledge with dexterity. We will certainly return.Thank you.

Rupert R

By Rupert R | 11/29/2017

Excellent service by James, the Store Manager. Plentiful advice and attentive service. We couldn’t have been better looked after.

Phil M

By Phil M | 11/26/2017

Greeted on entry to shop, but not hassled. Needs/requirements requested. Pillows provided to try. Given time and space to explore. Offered tea/coffee. Different personnel adding extra information. Very pleasant. Wanted to help genuinely.

Jules

By Jules | 11/21/2017

friendly and knowledgeable member of staff without being pushy.

Ed a

By Ed a | 11/19/2017

Very knowledgable. Easy to deal with and no stress