Dreams - Loughborough

We were catered for soon as we got in the door and shown everything we needed to know to make a decision on the mattress

Christopher was a great help. He spent time understanding what we wanted and helping us find products to suit us.

Product knowledge was excellent

Easy to park and find the shop. There was a big range of choice but lots of space to look around. Helpful friendly staff - not pushy. Went in twice first time to look - then bought bed through website and then went back for mattress to shop. Used machine and then shown lots of options of varying prices . Arranged delivery for same date as online bed order delivery

I was approached and offered assistance as soon as I walked in the store. However, I refused help and just wanted to browse and take my time. The gentleman/assistant was so respectful of my needs, he was always readily available to answer questions and offer information when I asked. Also, very knowledgeable on product information.

Given the time to try many beds and didn't feel pressured at all. Understanding the differences and listening to our preferences.

Pleasant, patient and knowledgeable assistant

Excellent understanding of our requirements, excellent attention and didn’t feel rushed, nothing was too much trouble.

salesman, Chris, listened to our requirements and gave suggestions to fulfil them.

Friendly, helpful staff. Good advice and listened to our requirements Gave options that we could decide suited us best