
By Melissa L | 5/15/2021
Nirali at the Loughborough Dreams was so helpful. She was so attentive and really listened to what we wanted and showed us the mattresses which best suited our needs. She spent a lot of time with us. Despite having looked at other shops, we felt Dreams were the place we wanted to spend our money because Nirali made us feel very valued and we really appreciated this. The mattress we chose was wonderful, but the reason we are leaving this feedback is because of the excellent customer service that me and my husband received.

By James | 5/14/2021
Quick, easy and painless experience. Store assistant was exceptionally helpful as well.

By Clairen | 5/14/2021
Jason was friendly and knowledgeable. Perfect customer service.

By Denis H | 5/13/2021
We were served by Richard who, despite being on his own in the store with 3 sets of customers to deal with managed to help everyone.

By Squeak | 5/9/2021
We entered the store to a warm welcome and was allowed to have a good look around before the sales team asked if there was any help required. I liked the fact we was acknowledged when walking in but not pestered by the salesman. As other stores on the same day wouldn’t leave us alone and where very pushy towards a bed we didn’t like. The customer service was 2nd to none at the Loughborough branch we made our purchase at. They we’re great. Very helpful and informed us of lead time.

By Anonymous | 5/8/2021
Wonderful service

By SeanF | 5/8/2021
Friendly, knowledgeable staff. Listened to what we wanted and adjusted the product focus to suit us. No complaints at all.

By Tony h | 5/8/2021
Fantastic interaction with staff member that processed my order

By mick h | 5/7/2021
VERY GOOD SERVICE

By Rk | 5/7/2021
I wasnt pushed into making a purchase, I was listened to and actually ended up paying more then I initially had wanted to because everything was explained to me.