Dreams - Loughborough

The service in store was very good and the knowledge of the colleague was excellent. Overall Avery positive experience

Steve was great at recommending the mattresses to my needs. Very friendly and understanding.

I wanted a pillow which was in stock so I bought it then.

the assistant was very helpful explaining the differences between the different types of divans and especially the mattresses. Using the special mattress to find the perfect type for each individual person was brilliant, it took away the guess work and made the whole experience easier. Nothing was rushed, but conducted in a friendly professional manner.

The salesman was very helpful and spent alot of time listening to our needs and I would highly recommend you sales man

Never once felt pressured into buying, even in the up sell.

The customer service and knowledge were good. When our assistant was urgently taken away, he got a colleague to come and take over for him. Well done Dreams

I had no idea what I was looking for and felt like I was completely guided through the whole process. Thanks to the Store manager (Steve?) Who was absolutely brilliant and explained everything thoroughly

Very impressed with the member of staff that I dealt with. Nice guy and knowledgable about the products.

The salesman listened to what I wanted, advised in a businesslike and competent manner.