Dreams - Beckton

We were greeted by Ali who kindly offered us a drink before getting an understanding of what I was looking for. Ali then took me over to the ‘Sleepmatch’ which told me which type of mattress would be best for me. Ali then asked my preference of pillow so I could use this whilst trying the beds. The pillow had a disposable covering and paper towel was laid down before I tried each mattress and social distancing was kept. I tried 5 mattresses and came to a decision about which was most comfortable. Ali then showed me the ‘Woodbridge’ frame which I had seen online and wanted. I discussed my budget with Ali and he explained that there is the interest free finance option or I could leave a deposit and pay the remainder a week before delivery. We sat down and checked how much of a deposit I would have to leave. We also discussed options of solid or sprung slats, insurance, bed assembly and mattress protectors. He did explain that as my bed frame wasn’t currently available but delivery would be around 6-8 weeks. Overall I was extremely happy with the service Ali provided.

We were greeted by Ali who kindly offered us a drink before getting an understanding of what I was looking for. Ali then took me over to the ‘Sleepmatch’ which told me which type of mattress would be best for me. Ali then asked my preference of pillow so I could use this whilst trying the beds. The pillow had a disposable covering and paper towel was laid down before I tried each mattress and social distancing was kept. I tried 5 mattresses and came to a decision about which was most comfortable. Ali then showed me the ‘Woodbridge’ frame which I had seen online and wanted. I discussed my budget with Ali and he explained that there is the interest free finance option or I could leave a deposit and pay the remainder a week before delivery. We sat down and checked how much of a deposit I would have to leave. We also discussed options of solid or sprung slats, insurance, bed assembly and mattress protectors. He did explain that as my bed frame wasn’t currently available but delivery would be around 6-8 weeks. Overall I was extremely happy with the service Ali provided.

We were greeted by Ali who kindly offered us a drink before getting an understanding of what I was looking for. Ali then took me over to the ‘Sleepmatch’ which told me which type of mattress would be best for me. Ali then asked my preference of pillow so I could use this whilst trying the beds. The pillow had a disposable covering and paper towel was laid down before I tried each mattress and social distancing was kept. I tried 5 mattresses and came to a decision about which was most comfortable. Ali then showed me the ‘Woodbridge’ frame which I had seen online and wanted. I discussed my budget with Ali and he explained that there is the interest free finance option or I could leave a deposit and pay the remainder a week before delivery. We sat down and checked how much of a deposit I would have to leave. We also discussed options of solid or sprung slats, insurance, bed assembly and mattress protectors. He did explain that as my bed frame wasn’t currently available but delivery would be around 6-8 weeks. Overall I was extremely happy with the service Ali provided.

Great customer service, knowledge of product and no intrusive upselling.

I was welcomed with a friendly smile by Agnes/Atif in the Beckton Store. They provided an excellent customer service throughout my visit and made sure I was comfortable and spoke to me in a very respectful manner. They explained in detail about the products I wanted to purchase.

I was welcomed with a friendly smile by Agnes/Atif in the Beckton Store. They provided an excellent customer service throughout my visit and made sure I was comfortable and spoke to me in a very respectful manner. They explained in detail about the products I wanted to purchase.

Managed was very polite and offered to help. Staff member Sway helped with all my queries and assisted me in picking the right bed. I appreciate him for being patient I am a difficult person to deal with I asked numerous amount of questions and he answered all of them. I will recommenced the shop to other people. Hopefully I got the bed size right

Managed was very polite and offered to help. Staff member Sway helped with all my queries and assisted me in picking the right bed. I appreciate him for being patient I am a difficult person to deal with I asked numerous amount of questions and he answered all of them. I will recommenced the shop to other people. Hopefully I got the bed size right

Managed was very polite and offered to help. Staff member Sway helped with all my queries and assisted me in picking the right bed. I appreciate him for being patient I am a difficult person to deal with I asked numerous amount of questions and he answered all of them. I will recommenced the shop to other people. Hopefully I got the bed size right

Managed was very polite and offered to help. Staff member Sway helped with all my queries and assisted me in picking the right bed. I appreciate him for being patient I am a difficult person to deal with I asked numerous amount of questions and he answered all of them. I will recommenced the shop to other people. Hopefully I got the bed size right