Dreams - Brierley Hill

The staff (particularly Abs and Jag) were engaging, informative, good salesmen (using questions to guide their pitch not simply forcing one product/ idea). All in all they were just excellent. We were there for two hours but it did feel like two hours.We felt considered, respected and ultimately left feeling confident about our purchase.

the store assistant was very helpful with all aspects of my purchace she was not pushy and did not try to force a sale on me at all, thank you very much for a relaxing time in your merry hill store. Sandra lewis

I walked into Dreams Brierley Hill looking for a mattress. What an experience I had. After browsing for a short time I was asked by a member of staff if I needed any help. I said, yes please - I was escorted to the special mattress machine, the workings of which were fully explained to me, after a few relaxing minutes, my report was complete. From these findings I was shown several options to purchase which would suit me. I was given plenty of time to choose which suited me best. Once I had decided I attracted the attention of the helpful member of staff and duly paid for the mattresses. Oh, I also chose a single mattress too !! Great Service. Made me feel like I was certainly in Dreamland !!!!!

Having shopped at Dreams before we were happy with the product and service

A very friendly member of staff listened and helped us find the perfect product. Very happy with the service

I suffer with a really bad back so needed to make sure our new mattress suited me. The assistant understood my needs and was so helpful with us trying to choose the right one.

heather was very very good.

We were served by Heather who was absolutely amazing even after I told her all my needs as a diabetic and my trouble sleeping and complex problems (sorry Heather) she was totally understanding and took everything I said into consideration and advised us extremely well could not recommend her enough !

Very pleasant and knowledgeable sales person. When we arrived we were approached to see if we need help (but not in a pushy way like some stores). We needed a new mattress so we’re shown the machine that advises on the correct mattress (sorry can’t remember the correct name) and every step was explained to us. The whole experience from the start to placing the order was stress free and very pleasant staff.

Staff were knowledgeable about products I looked at and were very friendly I got the delivery I requested .