Dreams - Brierley Hill

I wasn't sure what I was looking for but I was extremely pleased with the service and the time and effort that went into helping me find the right product.

Met as soon as walked through the door and an assistant (jennie / Jillie) was available very good and patient. Could have spent a lot longer testing mattresses but not pushed at all to be quick. Understood my needs and didn't try to make me deviate.

Assistant was pleasant and polite. Extremely knowledgable of the products.

We were given good guidance and time to experience the products. Also we were not pressurised into making a decision.

Brilliant customer service and staff were very knowledgeable.

The sales assistant was friendly and knowledgable without being 'pushy' I received a great deal with my purchase and should receive my delivery soon.

Very satisfied From the. Oment we entered the store the lady attending us was very very helpful and charming Felt really at ease

From the moment my partner and I stepped through the doors, staff were attentive and immediately offered assistance, which we definitely needed. We were offered the use of the mattress analyser and this alongside the product knowledge of Jenny, our sales advisor, was invaluable. It allowed us to make a swift decision. All in all, a very pleasurable visit and purchase experience, and of course, high praise for Jenny's knowledgable and friendly approach.

The staff (particularly Abs and Jag) were engaging, informative, good salesmen (using questions to guide their pitch not simply forcing one product/ idea). All in all they were just excellent. We were there for two hours but it did feel like two hours.We felt considered, respected and ultimately left feeling confident about our purchase.

the store assistant was very helpful with all aspects of my purchace she was not pushy and did not try to force a sale on me at all, thank you very much for a relaxing time in your merry hill store. Sandra lewis