Dreams - Coventry

Excellent service from Tommy in your Coventry store. Very friendly and helpful young man.

Myself and heavily pregnant wife visited the Coventry Gallagher retail store on 4th August 2021 looking to purchase a new bed for our home. We were met by Trevor who was an absolute pleasure to deal with. He was very helpful and respectful of my wife’s situation. His knowledge was second to none. He was not pushy or persistent however was willing to provide all the information we required and more. If it wasn’t for Trevor I don’t think we would have purchased our bed due to not knowing enough about the products. If Dreams has a “reward and recognition” scheme I would like to nominate Trevor for it as he is a credit to your company and a fantastic employee. Regards Mr Mitchell Evans

Very good service, we used the bed to see what was best, it was warm and was offered water, the staff were fantastic at listening & really good with my daughter

Friendly knowledgeable salesman. Not "pushy"

The guy who served me in Coventry’s store went above and beyond amazing man

Mac served me but the whole team are great, I always end up spend time in the store chatting after I’ve purchased as I always buy my beds from Dreams in Coventry. Excellent service every time.

The gentleman who assisted me was very pleasant sociable and helpful could not wish for better service. My only discontentment is the 6 weeks for delivery of my purchase. I understand that this is the average time for most large items in most stores. I just wished that my purchase could be delivered within 2 weeks rather than 6 I was very happy with the service and was also given a cup of coffee whilst I made up my mind which item to buy i was also given the freedom and time to make up my mind without being pressured by the sales assistant

Excellent service

The assistant was very polite and accommodating. I used the sleep technology bed to find the right mattress for me, so making the choice was so much easier as it norrowed down the selection. The whole process was very quick, and i felt confident i'd made the right choice.

Trevor served me and my wife while looking for a new bed with ottoman. We wanted a firm mattress and Trevor made sure we tried all the firm ones you had, explaining along the way the differences between each one in great depth. The delivery was super quick as well.