Dreams - Coventry

3210 ratings
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Location

The Gallagher Retail Park, Stoney Stanton Road,
Coventry, EN CV6 5QG

Simongsoh

By Simongsoh | 6/1/2018

Very good customer service with a free coffee while I waited

Anonymous

By Anonymous | 5/28/2018

We were welcomed by Jackie who asked if we would like assistance or if we preferred to browse first we took Jackies advice on what we would find suitable for our needs. Jackie was very knowledgeable and encouraged us all to try what might suit us. I told Jackie I preferred a firm pillow which she kindly provided for me to use while testing all the fabulous options. We were given space and time to browse after we made our decision. The pillow Jackie provided me was so comfortable we bought 2. What a lovely lady very pleasant and also offered refreshments. Jackie gave great customer service and listened to our needs. Thank you Jackie

Anonymous

By Anonymous | 5/28/2018

The sales assistant who served us was very helpful, polite and was able to answer every question we asked, he was very knowledgeable, we left the store very satisfied and felt like a valued customer.

Anonymous

By Anonymous | 5/28/2018

Initially we were unsure of exactly what type of mattress we needed but due to the invaluable assistance given by your store member of staff, Jackie, we were able to quickly make a decision. Her product knowledge and customer service was excellent which made us feel very comfortable and the whole experience enjoyable. Buying a mattress is a very important purchase and lots of factors have to be considered. Jackie answered all our questions and ensured we had every confidence to make the purchase from Dreams. She is a valuable asset to your team.

Anonymous

By Anonymous | 5/28/2018

The service received from Mac was outstanding would highly recommend

Anonymous

By Anonymous | 5/26/2018

Great service and patience with mac

Anonymous

By Anonymous | 5/26/2018

From the time we went into the store to leaving the customer service from Mac in Coventry was excellent. We even got offered tea and coffee. He explained things in the right manner not using technical terms and did not pressure or rush us in any way. Absolutely delighted with the service.

Anonymous

By Anonymous | 5/26/2018

Good choice of beds, ability to try and compare with a 30 day swap facility on mattress.

Anonymous

By Anonymous | 5/25/2018

Staff very helpful and not pushy.

Anonymous

By Anonymous | 5/19/2018

We have purchased many beds and mattresses and have always had good service, product quality is excellent and the delivery services is very professional. with this in mind we generally don't need to go anywhere else.