Dreams - Coventry

Shout out to Trevor. Was very helpful and friendly.

The person who dealt with me on the phone (Trevor, I believe) was extremely polite, helpful and friendly. He made the whole experience easy and I will certainly use dreams again when buying a bed.

The person who dealt with me on the phone (Trevor, I believe) was extremely polite, helpful and friendly. He made the whole experience easy and I will certainly use dreams again when buying a bed.

Assistant knew a lot about the product very helpful and friendly without being "pushy"

Assistant knew a lot about the product very helpful and friendly without being "pushy"

Well pleased with mac who i spoke to. Good knowledge of the mattresses with excellent phone manners

Well pleased with mac who i spoke to. Good knowledge of the mattresses with excellent phone manners

Well pleased with mac who i spoke to. Good knowledge of the mattresses with excellent phone manners

Well pleased with mac who i spoke to. Good knowledge of the mattresses with excellent phone manners

It was really easy to get through on the phone to your colleague Mark from the Coventry phone office and he was super helpful and answered all of my questions. I was initially going to order online and called to ask a couple of questions, but mark said he was happy to do the work for me instead for no extra cost. Our delivery is planned for this Friday and he explained all of the social distancing measures you have put in place to keep us and your staff safe. Really happy with the process and was simple and easy. After having a HUGE issue with another store - it was a breath of fresh air that you were able to provide such a great service at such an uncertain and difficult time. We are really looking forward to a good nights sleep on our new bed (currently having to sleep on a mattress on the floor since another store delivered the wrong bed and are now uncontactable) and are super excited for it to be delivered!