Dreams - Canterbury

1207 ratings
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Location

Cotton Road,Wincheap Ind. Est.,
Canterbury, EN CT1 3RB

Di A

By Di A | 5/8/2021

We were approached straight away and told not to hesitate to ask for help. We were then left alone to try out all the mattresses. Dreams was the 3rd bed shop we visited and in the previous 2 shops we were given the 'hard sell sales pitch' from the moment we walked in. In each shop the sales person stood over us whilst we laid on the beds and this made us feel very uncomfortable and self conscious. Our experience in Dreams was so relaxed in comparison and we tried out so many more mattresses than in the other 2 shops. We didn't feel rushed or awkward. It was a much more pleasurable shopping experience. Thank you Dreams Canterbury! When we asked for help, Richard couldn't have been more helpful and understanding of our needs. 1st rate service.

SueR

By SueR | 5/6/2021

Lovely staff and branch. This was my second time in 2 years and am always pleased

Cooperman

By Cooperman | 5/5/2021

Excellent product knowledge

Terry F

By Terry F | 5/4/2021

The staff members were very friendly, answered all our questions and seemed very knowledgable about the products. We were very pleased with the way we were dealt with.

CK

By CK | 5/4/2021

The staff were really helpful and friendly.

AnnaD

By AnnaD | 5/1/2021

The store was not too busy, really friendly & helpful staff who did their best to help me and understand what I needed.

Deborah M

By Deborah M | 4/30/2021

Felt at ease, gave me plenty of advice, helped and gave prompt answers, to my questions.

Steve H

By Steve H | 4/29/2021

Very friendly staff, excellent advice and good competitive prices

Sheila

By Sheila | 4/28/2021

over the years have purchased beds from you. always highly satisfied ,frendly staff and quality of work, putting the beds up and taking away packaging. Thank you. S.Penney.

Abbie m

By Abbie m | 4/26/2021

I visited the canterbury store looking for a new bed and mattress for my parents, the store were brilliant in following covid guidelines with social distancing in place and hand sanitiser in store, the staff members were very helpful and friendly we dealt with Richard who was excellent in understanding what my parents were looking for, he was extremely knowledgeable with my dad's needs and found us the perfect bed and mattress to suit them! Richard went above and beyond to help us and talked us through the whole process. We purchased a lovely bed although delivery was a 5 week wait for our particular bed we are more then happy to wait after the great service we received! I definitely recommend this store for anyone wanting a new bed. Thank you Richard for all your help.