Dreams - Bognor Regis

Excellent customer service. Totally committed to looking after the customer. Not just us but it was evident that other customers were treated the same.

On entering the Bognor Regis store my wife and I were greeted by a well presented, knowledgable and polite young lady. Melissa introduced herself and showed us around the store pointing out and demonstrating the different beds and mattresses. Melissa offered us a drink then left us to peruse the store. (which was nice as we were not pressurised with a sales pitch) When we had a question to ask Melissa was on hand immediately. She answered all of our questions, she was very knowledgeable with the products and the other services eg delivery and disposal. Her enthusiasm, professional manner and friendliness put us at ease into purchasing a bed and mattress from you without any undue pressure.

The assistant was very helpful and understanding our needs

Very Happy with the customer service . The sales representative who was the store Manager was very attentive , knowledgeable and patient with us as we tried many mattresses. He also took the time to understand what we needed in terms of our preferences.

Friendly,supportive,found the best offers for what we needed ,rather than what THEY needed!

This was my first visit to Dreams ( after all one doesn't buy a bed every day) and I was surprised how easy it was.

Good knowledge of product and friendly service

Great service

David store Manager was great

Lizzi was highly knowledgeable but not over pushy