Dreams - Bristol - Filton

1566 ratings
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Location

The Shield Retail Centre, Gloucester Road,
Bristol, EN BS347BR

Jason R

By Jason R | 2/6/2020

Mike was absolutely brilliant. Took lots of time to make sure we had the correct product. Not at all pushy just very helpful and pleasant. Credit to your company

Jenny K

By Jenny K | 2/4/2020

Abbie did the sleep test for my husband and I and fully explained the results and the choices in the range for our comfort. Coffee was ordered during our time there, the bed cover insurance was explained. Bought a mattress cover and the range of these available was also explained. The thirty days trial for comfort sleep was also clarified and the cost involved if not happy with our original purchase. Abbie had a smile and patience with us. She also escorted us to the door. Thank you Abbie.

EmmaS

By EmmaS | 2/1/2020

The advice and help we got was great. The tester bed which monitored our movements and measurements was helpful to shortlist which mattress we would need. So much better than shopping online with no idea what to buy! The staff were really friendly too.

Joy

By Joy | 1/31/2020

Nothing was a problem and the young man seemed knowledgable and efficient. The other member of staff was equally friendly and accommodating and made us a hot drink. We didn’t feel rushed or pressured at all. Lovely staff and a pleasant shopping experience.

ChrisB

By ChrisB | 1/30/2020

I have rarely been given such helpful and friendly assistance when shopping. Dreams' Colleague Mike is to be highly commended. I have shopped at Dreams before some years ago and was satisfied then hence the return visit but the service this time was outstanding.

Jules H

By Jules H | 1/26/2020

The sales associate who helped us, Mike, was really friendly and very knowledgeable. We did not feel like we were being pushed into making a purchase or to simply buy the most expensive product. He listened and helped us make an informed choice. Excellent experience start to finish, would definitely recommend. 😊

comfort seeker

By comfort seeker | 1/23/2020

if the product is as good as the instore experience we will be well pleased

josephine

By josephine | 1/23/2020

i was extremely satisfied with the assistants,they were very professional,and listened to all my questions and answered them well and put my mind at rest.

Gary

By Gary | 1/19/2020

The person who served me, Mike, was very knowledgeable, I used the 'sleep machine' which suggested which mattress would be best suited The who process was quick and painless.

Diana Lopes

By Diana Lopes | 1/18/2020

I was very satisfied with the customer service and the availability and variety of products.