Dreams - Reigate

The staff we all great, in particular a young lady (Kyra, Reigate Store)... we got everything list we wanted... 2 king beds with headboards and mattresses, a sofabed and footstool and all the bedding required. We came back in on Tuesday and using the list that Kyra provided we were able to very easily complete the sale. The items are due for delivery during September... hopefully the excellent service will continue.

We were served by Torres in the Reigate branch who was very knowledgeable, professional, attentive with super listening skills to identify our needs quickly. We were not rushed and he worked with us beyond closing time, happily

Efficient, polite, well trained colleague helped us as soon as she was free. Advised us on a mattress suitable for our requirements. Told us of the special offer on pillows, mattress protector and insurance cover.

Very impressed with the knowledge and attentiveness of Rachel (Reigate store) and her patience as we tried and re-tried different options. She also spent time making the order work despite some issues with stock availability in order to complete the order

The sales assistant, Rachel, was very friendly and very knowledgeable, and was able to answer all my questions. She was not at all pushy, and I felt under no compulsion to buy. She made the whole experience pleasant ,and I had lots of time to make my selection.

Quality of product, price and service.

We were assisted in your Reigate branch by a member of staff named Torres, he was really helpful, made us feel very at ease in regard to COVID. He listened to all of our needs and was very knowledgable in all sections!

Rachel (Reigate) was very helpful and met all our needs.

On entering the store we were greeted by Kyra who offered her help and assistance. We knew what we wanted and she directed us to suitable mattresses to try. We found what we wanted very quickly. She was very knowledgeable about the products and we also chose some pillows and a duvet which was 50% off with the purchase of the mattress. Kyra then completed our payment and arranged delivery and collection of our old mattress. She clearly explained the whole process and the 30 day trial period. We came away very satisfied with our purchase. Kyra could not have been more helpful and knowledgeable about the products.

Knowledgeable and friendly staff. Good value for money. Easy to place my order and a quick delivery time.