Dreams - Epsom

Very efficient service by John and very knowledgeable, he helped us purchase within our price range

Very efficient service by John and very knowledgeable, he helped us purchase within our price range

Very efficient service by John and very knowledgeable, he helped us purchase within our price range

I was able to go to the shop and place an order in a small amount of time. I was pleased with the quick service.

The person helping me was very knowledgeable. He had the right approach by helping, understanding what I was looking for and then letting me look without constantly standing over you but making himself available when i did want further help.

The person helping me was very knowledgeable. He had the right approach by helping, understanding what I was looking for and then letting me look without constantly standing over you but making himself available when i did want further help.

The person helping me was very knowledgeable. He had the right approach by helping, understanding what I was looking for and then letting me look without constantly standing over you but making himself available when i did want further help.

The person helping me was very knowledgeable. He had the right approach by helping, understanding what I was looking for and then letting me look without constantly standing over you but making himself available when i did want further help.

Excellent personalised service, from a very knowledgeable sales person. No rush, no pressure, not 'in your face selling', but at the same time attentive when we wanted him to be. Nice touch of offering us bottles of water. Honest views, sensitive to needs vs. budget (but we ended up getting one of the more expensive ones anyway) Very clear and transparent about the process and what to expect Fairly painless checkout process - without unnecessary questions. Nice to hear from the salesperson about others experiences - very knowledgeable and expert in the field. Nice and quiet in the store, probably down to covid times and obviously not so great for you and sales, but it helped us by having the personal service without distractions or demands on the salespersons time. Great to have the assurance of ability to swap mattresses if not satisfied. Overall, we probably paid more but feel it is well worth the service. Same goes for after-sales and delivery - both similarly excellent - informative, caring to us (the customers), from people who clearly understand the importance of excellent customer service and having pride in the product and company.

Excellent personalised service, from a very knowledgeable sales person. No rush, no pressure, not 'in your face selling', but at the same time attentive when we wanted him to be. Nice touch of offering us bottles of water. Honest views, sensitive to needs vs. budget (but we ended up getting one of the more expensive ones anyway) Very clear and transparent about the process and what to expect Fairly painless checkout process - without unnecessary questions. Nice to hear from the salesperson about others experiences - very knowledgeable and expert in the field. Nice and quiet in the store, probably down to covid times and obviously not so great for you and sales, but it helped us by having the personal service without distractions or demands on the salespersons time. Great to have the assurance of ability to swap mattresses if not satisfied. Overall, we probably paid more but feel it is well worth the service. Same goes for after-sales and delivery - both similarly excellent - informative, caring to us (the customers), from people who clearly understand the importance of excellent customer service and having pride in the product and company.