Dreams - Colindale

WOJ was anamzing from the start, from the direct greeting to his knowledge of the products. He introduced himself when i entered the store and listened to all concerns and needs. He was also socially distancing, which was great because i am immunocompromised. It nice to know that he cared to look after others and himself. He took me the sleep match machine and we found out what mattress would be best for me. He then allowed me to try several different beds and offered his expert knowledge on what bed would be the best for me. We then found a great and placed an order on finance. The process was so quick and painless. The all thing took less than 10 minutes and I was able to walk away with a great mattress and feel like i had to spend lots of money. I am so happy to have meet WOJ - he was great total deserving of 5 stars and much more. I will be coming back to order some mattress for my family and would totally recommend dreams colindale to everyone.

I have been very cautious and worried during the covid pandemic so was nervous entering the shop. I honestly hand on heart had nothing to worry about. I have never been so impressed with the gentleman that helped me as well as the other members of staff in the store. Noticeably the store was very clean and all staff were wearing masks. There was anti bacterial gel around the shop as well. Sitting on the bed or lying on the pillow the staff member placed paper over the pillow/mattress. He totally understood my needs and exactly what I wanted.

Excellent customer service. Staff were all happy and friendly. Went over and above to meet my needs

Great help from Woj (the asistant) Product wasn’t on display in store I was shown it on computer and was told of all things i needed to know regarding it including colour match and the help available to assemble it

My Partner and I were looking for a new bed frame and a new mattress and were given great customer service from Wojciech at the Dreams in Colindale. He was highly knowledgeable on the products and helped us weigh out our options. He offered us water and went through the sleepmatch process, which was quick and easy. Based on our budget and the sleepmatch, he was able to recommend us the most appropriate options. Overall it was a very smooth process. I would rate the service 5 out of 5 stars.

very good service

I was assisted by Michael, who was extremely professional and friendly. He gave excellent service. Many thanks.

Just the staff who were fun and friendly, good sales people but sounding genuine too and not just doing or saying whatever to sell to you.

Mohamed couldn’t do enough for us so helpful and professional.

Our sales collegue was excellent. He knew alot about the products and def recomend him in furture.