Dreams - Banbury

The assistant, Rosie, was very helpful and nothing was too much trouble. She had a good knowledge of the products and once the mattress assessment was completed, she showed us the mattresses that would fit our criteria. There was a good stock of beds in the Banbury store and we weren't hassled at all.

The sales assistant was professional, friendly and knowledgeable

Very good. Rosie was very helpful

Walking into the store was a daunting experience being an expat, not knowing the brands, after all buying a bed is an investment. Rosie spotted me very quickly and engaged me in a highly professional manner from the get go. Before I knew it I was laying on my back on the bed machine. After just a couple of minutes of being 3D scanned, measured and fitted, the results were in and I was ready to try some recommendations. Rosie gave me a suitable pillow and off we went. Rosie lined up 5 beds all of different price ranges. As I climbed onto each bed and got into my sleeping position, Rosie attentively watched to see which beds I lay on best. She made sure my posture was correct, noting when my spine was straight. Once we narrowed it down to 2 beds, I then asked the technical questions and Rosie was extremely knowledgeable. Rosie gave me all the information I needed to make a confident and educated choice. Rosie assisted me with a few other items, she didn’t just advise correctly on these items, but she went out of her way to make sure I got the best deal. I will be back with confidence, when the rest of my family arrive from South Africa!

Naju was very professional and personable. He could not help me enough from the moment I walked through the door. He had a vast knowledge of all the products.

Manager took time to lcheck stem and try and meet our needs

We were acknowledged the moment we arrived in store and received excellent service from start to finish,he gave us plenty of personal service was very knowledgeable but let us make our own decisions and gave us the time to do this in our own time

An extremely knowledgeable staff member in the Banbury store, i felt Rosie was confidant in the products but was not pushing...would definitely recommend and use the store again.

We were welcomed, given a tour of the shop, found our best mattress using the bed, and quickly went through the sales process... We were also given a drink while we went through the sale!

Sales person was very knowledgeable and efficient