Dreams - Ilford

I had a complicated request and the service was excellent, guided me through all my questions with polite uncomplicated and to the point answers. I was highly impressed.

The assistant that helped me totally understood my difficult requirements. And guided me with knowledge and gave me the confidence to buy from your store and not go back to the other slightly other cheaper chain

I was served by Syed and he was truly helpful and knowledgeable without be pushy. I am a person who hates shopping and will walk out of a shop if a salesperson is too full on. Syed was supportive and friendly and helped me to find what I needed without pushing. Thank you Syed.

The colleague assisting us was great and met our demands!

Very good service by azeem

Ayesha made my visit enjoyable and full of laughter knowledge was great. Very energetic

We got served by the store manager, Pam, very friendly and helpful, gave us a really really good deal, went home with smiles on our faces! brilliant service, and really good customer service, we are happy happy happy =D

I was assisted in my purchase by the store manager. She was very personable and after I explained roughly what I was looking for she took me thru a range of options for mattresses which I was able to test. When i enquired about bed bases she also presented me with a range of options and whilst my preferred option is presently out of stock she has promised to let me know as soon as it is available. Once I had made my choice of mattress she then explained delivery availability extended guarantee,collection of my existing mattress and costs relating to these all of which was very informative and clear. I am now looking forward to taking delivery of my new mattress although I was able to take with me two tempura pillows and mattress protector. All in all it was a trouble free and enjoyable shopping experience.

Very satisfied

Very good service