Dreams - High Wycombe

5153 ratings
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Location

Loudwater, Knaves Beech,
Davies Way,
High Wycombe, EN HP10 9QY

susan m

By susan m | 10/27/2019

we were met at the door by James who totally looked after us throughout. We brought our last bed from you 9 years ago and loved it so much we came back

Dawnie

By Dawnie | 10/27/2019

Very good customer service and friendly staff

Ali M

By Ali M | 10/27/2019

The whole experience I gained in the shop and would give it to Michele Picciano who assisted me throughout the journey

Anna P

By Anna P | 10/27/2019

Friendly staff, very helpful, nice atmosphere , great service, very good knowledge of products

Hazel

By Hazel | 10/27/2019

The service from the assistant was really good. He was very knowledgable and helped us make the right choice.

CCJw

By CCJw | 10/27/2019

Ease of shop, plus range of products plus knowledge and understanding of staff member.

P KERRIDGE

By P KERRIDGE | 10/27/2019

I'M PLEASED TO SAY THAT THE DELIVERY WAS ON TIME AND THE DRIVERS WERE VERY HELPFUL

Stephen

By Stephen | 10/27/2019

Abdul the store manager helped us on this occasion. He was extremely helpful, courteous and professional. He ensured the children were ok and offered us all hot drinks - all very nice too. He did not do the ‘hard sell’ on additional products e.g. just honestly explained the benefits leading us to take them up. Exactly customer service. On the previous visit we had been assisted by Josh who was equally helpful and friendly. He explained the difference in the mattresses and was not intrusive whilst we discussed our budget etc. He provided us with a printed estimate of our potential choices enabling us to return - with the children - allowing them to choose their preferred mattresses. Truly excellent customer service overall. Highly recommend Dreams. This was our third visit and each time has been the same. Well done!

Dee L

By Dee L | 10/26/2019

Charli was very knowledgeable, helpful and friendly. The store was well laid out. We explained our requirements and the relevant options were identified and appropriate amount of time was given. Nothing was too much trouble. Abdul was available when required to give assistance and again very knowledgeable, helpful and friendly. Assistance was available when needed and as much time needed was allowed.

Barry D

By Barry D | 10/26/2019

The staff were all extremely helpful and knowledgeable. We were greeted by James when we entered the store and he spent a long time with us, testing for the kind of mattress we need, explaining and demonstrating mattresses and divan beds, their qualities and suitability, etc., and answering all our questions