Dreams - High Wycombe

The salesman was spot on. Friendly and not too pushy. Really good.

Warm welcome Polite Knowledgable

Charles at the Wycombe branch was really lovely. He was very helpful, took the time to make sure we were happy with our choices and explained all the options available to us. Nothing was too much. He was really such a breath of fresh air, very welcoming and even carried our goods to the car to help us. He frequently offered us something to drink too. Great customer experience thanks Charles!

We had a lovely guy called James help us. He knew answers to questions, was very polite, took his time with us and made our experience enjoyable! He made the whole experience good.

We appreciated that your team were there to give advice but also let us take time and explore the beds in the showroom. Also excellent is the customer order history as we wanted to purchase a mattress the same as a previous order a couple of years ago. Your colleague quickly found the information we needed.

James was extremely approachable, knowledgable and not too pushy - really excellent customer service. Also offered us free water and let us use the bathroom

Service and the understanding of my needs didn’t put your salesman Josh off one bit and did everything he could

Kevin was extremely helpful and guided us through the the process. No pressure selling. Altogether an excellent buying experience. Bought our last bed from Dreams and will buy the next.

Very impressed with the service overall. Marika helped us immediately, asked questions about our sleep pattern, our preferred mattress type, pains and recommended ways to help this. We were asked to use the scientific bed for it to choose what mattress best suits our needs. She then allowed us to try out these suggested mattresses with her assistance and even told us how we can tell whether it’s good for our backs or not. Marika stayed with us until we were satisfied and had lots of patience. We have come away with a mattress and pillows that best suits our body and will now sleep in comfort and out of pain.

Good customer service from the lady that dealt with us, good selection, the chance to lay on the bed to test it.