Dreams - High Wycombe

Both Marika and Christian were very helpful. We explained that we were buying a new house and they both took an interest and engaged in conversation. They asked us relevant questions and helped us pick the correct bed and mattress for us. We opted for a tempur mattress as we wanted to splash out a bit knowing that you spend so much time in bed. The Tempur always seemed like a pricier version of a normal memory foam mattress but when we lay on it we realised how much better it was. The store had hand sanitiser and wipes waiting at the door and someone to greet you. All staff were wearing masks and kept their distance without it being intimidating or making you feel anxious. There were screens up at the desk when we ordered.

Both Marika and Christian were very helpful. We explained that we were buying a new house and they both took an interest and engaged in conversation. They asked us relevant questions and helped us pick the correct bed and mattress for us. We opted for a tempur mattress as we wanted to splash out a bit knowing that you spend so much time in bed. The Tempur always seemed like a pricier version of a normal memory foam mattress but when we lay on it we realised how much better it was. The store had hand sanitiser and wipes waiting at the door and someone to greet you. All staff were wearing masks and kept their distance without it being intimidating or making you feel anxious. There were screens up at the desk when we ordered.

Good explanation of product and personal service provided

Good explanation of product and personal service provided

Good explanation of product and personal service provided

Good explanation of product and personal service provided

Staff welcoming. Offered time to look without putting undue pressure. Felt safe throughout visit. Every question answered and listened to my preferences.

Staff welcoming. Offered time to look without putting undue pressure. Felt safe throughout visit. Every question answered and listened to my preferences.

We were extremely satisfied with our experience in and with your shop and staff.we found James extremely informative to our needs and other items of comparison.we also found James to be extremely attentive to our needs, very knowledgeable,and has a good sense of humour all of which made our experience a great pleasure.

Very helpfull and professional