Dreams - High Wycombe

Joshua in sales was excellent in all his responsibilities.

Very prompt and efficient

Very prompt and efficient

Kevin greeted me at the store entrance in a friendly way. He proved to be very knowledgeable and helpful and quickly put me at ease regarding all of the civid19 precautions that were being taken in your store. We started with the Sleepmatch machine for which he found me a comfortable pillow which corresponded to my own pillow and explained that I should retain that pillow and its covering paper during the rest of my time in the store. He then explained the results from the machine (a firm bed) and then helped me try out about 6 beds with slight variations of firmness. I was not rushed about and was allowed all of the time I required. I was also given 2 cups of good coffee. After I had made my choice the buying experience was fully explained to me with available options. I was happy with the October delivery as I am planning to be away for September and this delivery would allow me to use the 40 day replacement option if required. It's not often that a sales person bothers to make the parting with money a pleasurable experience.

Kevin greeted me at the store entrance in a friendly way. He proved to be very knowledgeable and helpful and quickly put me at ease regarding all of the civid19 precautions that were being taken in your store. We started with the Sleepmatch machine for which he found me a comfortable pillow which corresponded to my own pillow and explained that I should retain that pillow and its covering paper during the rest of my time in the store. He then explained the results from the machine (a firm bed) and then helped me try out about 6 beds with slight variations of firmness. I was not rushed about and was allowed all of the time I required. I was also given 2 cups of good coffee. After I had made my choice the buying experience was fully explained to me with available options. I was happy with the October delivery as I am planning to be away for September and this delivery would allow me to use the 40 day replacement option if required. It's not often that a sales person bothers to make the parting with money a pleasurable experience.

Very prompt and efficient

Very prompt and efficient

Kevin greeted me at the store entrance in a friendly way. He proved to be very knowledgeable and helpful and quickly put me at ease regarding all of the civid19 precautions that were being taken in your store. We started with the Sleepmatch machine for which he found me a comfortable pillow which corresponded to my own pillow and explained that I should retain that pillow and its covering paper during the rest of my time in the store. He then explained the results from the machine (a firm bed) and then helped me try out about 6 beds with slight variations of firmness. I was not rushed about and was allowed all of the time I required. I was also given 2 cups of good coffee. After I had made my choice the buying experience was fully explained to me with available options. I was happy with the October delivery as I am planning to be away for September and this delivery would allow me to use the 40 day replacement option if required. It's not often that a sales person bothers to make the parting with money a pleasurable experience.

Kevin greeted me at the store entrance in a friendly way. He proved to be very knowledgeable and helpful and quickly put me at ease regarding all of the civid19 precautions that were being taken in your store. We started with the Sleepmatch machine for which he found me a comfortable pillow which corresponded to my own pillow and explained that I should retain that pillow and its covering paper during the rest of my time in the store. He then explained the results from the machine (a firm bed) and then helped me try out about 6 beds with slight variations of firmness. I was not rushed about and was allowed all of the time I required. I was also given 2 cups of good coffee. After I had made my choice the buying experience was fully explained to me with available options. I was happy with the October delivery as I am planning to be away for September and this delivery would allow me to use the 40 day replacement option if required. It's not often that a sales person bothers to make the parting with money a pleasurable experience.

Joshua in sales was excellent in all his responsibilities.