Dreams - Reading

On entering the Reading store, the Covid-19 signs were very clear and hand sanitiser available to use; we felt safe and everyone was wearing masks. Ollie welcomed us. Throughout the whole time, he was polite, courteous and very knowledgeable about Dreams products. I had a mattress type in mind but knew I would rely on advice from Dreams and Ollie knew exactly what to suggest. I tried the Dreams machine then went on to try many different mattresses before deciding on the one to buy. I had a budget in mind but was also mindful that quality costs so although it was a big purchase for me, I was prepared! Once I tried all the different types to compare, it was clear Ollie helped me make the right choice.

On entering the Reading store, the Covid-19 signs were very clear and hand sanitiser available to use; we felt safe and everyone was wearing masks. Ollie welcomed us. Throughout the whole time, he was polite, courteous and very knowledgeable about Dreams products. I had a mattress type in mind but knew I would rely on advice from Dreams and Ollie knew exactly what to suggest. I tried the Dreams machine then went on to try many different mattresses before deciding on the one to buy. I had a budget in mind but was also mindful that quality costs so although it was a big purchase for me, I was prepared! Once I tried all the different types to compare, it was clear Ollie helped me make the right choice.

Good advice provided, plus flexibility of products available to meet my needs.

Good advice provided, plus flexibility of products available to meet my needs.

Good advice provided, plus flexibility of products available to meet my needs.

Good advice provided, plus flexibility of products available to meet my needs.

All colleagues we dealt with were excellent, helpful and did not have the ‘salesperson’ attitude which can be offputting. They wanted to help us find we wanted and so overall we felt like they were there to help us not to make a sale. Great team!

All colleagues we dealt with were excellent, helpful and did not have the ‘salesperson’ attitude which can be offputting. They wanted to help us find we wanted and so overall we felt like they were there to help us not to make a sale. Great team!

All colleagues we dealt with were excellent, helpful and did not have the ‘salesperson’ attitude which can be offputting. They wanted to help us find we wanted and so overall we felt like they were there to help us not to make a sale. Great team!

All colleagues we dealt with were excellent, helpful and did not have the ‘salesperson’ attitude which can be offputting. They wanted to help us find we wanted and so overall we felt like they were there to help us not to make a sale. Great team!