Want to write your own reviews?
Download our SurveyMini App.
By zak | 12/4/2020
fantastic customer service and excellent variety of choice was available....
By zak | 12/4/2020
fantastic customer service and excellent variety of choice was available....
By Naz | 12/2/2020
The sales advisor was very helpful and gave us all the information we needed and showed us what we were after.. Morris was a great help defo recommending him to friends and family. He made our journey to dreams well worth it
By Naz | 12/2/2020
The sales advisor was very helpful and gave us all the information we needed and showed us what we were after.. Morris was a great help defo recommending him to friends and family. He made our journey to dreams well worth it
By Sei | 11/29/2020
Easy to find the product online. Called customer service and had a pleasant conversation with a staff and ordered over the phone. It was quick and easy.
By Sei | 11/29/2020
Easy to find the product online. Called customer service and had a pleasant conversation with a staff and ordered over the phone. It was quick and easy.
By Sei | 11/29/2020
Easy to find the product online. Called customer service and had a pleasant conversation with a staff and ordered over the phone. It was quick and easy.
By Sei | 11/29/2020
Easy to find the product online. Called customer service and had a pleasant conversation with a staff and ordered over the phone. It was quick and easy.
By Toffeegirl | 11/23/2020
I tried to order online but had a problem paying, the phone person was extremely helpful and placed my order satisfactorally
By Victoria H. | 11/13/2020
Well, I am moving into a flat and I need the bed to be delivered on the day I move in. But "Dreams" can not deliver till the next day. So, I have just had no choice, but to sleep on the floor, till the next day, when the bed arrives. Also, it takes such a long time for the staff to answer the phone. The first time the phone was answered quickly, but ever since when I have needed to phone a few times, I was on hold for about 20 - 40 minutes each time. I tried logging onto my account to check some things and the order number was not recognized. When placing the order online after speaking to the advisor on the phone, I was told that after making the payment that he would phone me to confirm things. But this never happened. I spoke to someone and was told it can take up to 24 hours for the order to show up on your system, but when it does, I will get an email confirmation. The next morning comes and no email. I phone and all through the money was paid, I was seriously worried as the advisor could not see any order to do with, but she spoke to the telesales staff who sorted it all out.
