Dreams - Slough

Polite and friendly hopefully our new bed will help with our sleep issues nice clean shop

Melissa was very knowledgeable, polite, attentive, and helpful in providing advice on the items available and going through the options.

I was able to choose the bed I required with the need for storage and mattress of my choice. I was a little over budget but very happy to get what I required. Staff were warm and friendly and listened to my needs during my visit.

I was greeted in a warm and friendly manner asking if I needed assistance. Melissa was informative and helped me with my enquiry. What I liked was that she was not pushy and left me to look try out at my leisure. It is a real turn off when an assistant is pushy and actually makes me want to leave the store. She was helpful throughout my experience and even offered me a bottle of water whilst I was looking around. Because of her I purchased the day bed I had come to look at.

Melissa was amazing. Gave all information, and was very friendly and polite.

Kathie greeted us on arrival and helped us showing the different types of mattress available to suit our requirements.We were taken to the special bed that annalises the best matress for our medical requirements.on making our selection we were offered tea or coffee.Kathie made our visit very pleasureable.

Lawrence holding code 903A034856 was extremely helpful and patient. He was knowledgeable about the choices and products and was at calling distance to help us with questions, which assisted with the decision. Products also met our expectation.

Lawrence was very knowledgeable and courteous through out our visit. He helped us select a mattress and bed frame.

The customer service rep (Melissa) we had was absolutely fantastic. She really took the time to understand our needs and supported us in making the right decision. She was more like a consultant. Giving advice and guidance. The high ratings we have given today are purely down to our interactions with her. We also highlighted with the store manager as she is defiantly in our minds the platinum standard of customer services.

The staff member who dealt with us, Lawrence, was extremely helpful. We were able to find what we needed with his assistance. All the products appear to be good value for money.