Dreams - Slough

GOOD PRODUCT, EASY TO CHOOSE AND FIND, RESONABLE PRICE AND VERY GOOD CUSTOMER CARE

All went well

good product knowledge understanding of our needs nice, approachable and helpful

Simple and easy to deal with

Vet good customer service,, store was impeccably clean .

We were shown a variety of the products we were interested in,,,even a try out tempur adjustable bed try out experience was tested by my parents in a boxed out canopy, plenty of choice on a variety of beds but adjustable bed variety and choice of mattresses is limited,

We knew what we were after, but actually found a better bed for the same price with matching bedside cabinets and better storage. We had already seen the storage ourselves, but the store representative offered to show us again if we wanted to. He was also extremely clear with pricing, and several times gave us a breakdown of price, including every time before we signed another piece of paper.

It was the 3rd visit and all visits had helped our understanding of what we were purchasing, which was of high value and, for a bed, quite complicated, to the point of deciding to make the purchase. Staff were very helpful, not pushy, and clearly explained and answered any questions, and also assisted each other if necessary.

Because Khalid was very helpful.

The colleague at the Slough Store, Abdul was very helpful. He gave us a brief description of every type of mattress identifying to us what the colors meant, understood what we were trying to look for and gave us a tour to the place. He left us leaving us to think about all the options we went through, and this gave us time to digest the knowledge he provided us with. He was quick to react when we looked towards him and his friendly behaviour throughout the whole experience was very warming.