Dreams - Slough

Very knowledgeable sales and prompt service from Rob at Dreams in Slough. I usually dread shopping for home furnishings but on this occasion I was pleasantly surprised

Humza was very helpful is explaining differences between mattresses and pointing out the most value for money items to suit our needs. He processed the sale very quickly and arranged a delayed delivery date to fit in with us.

The assistant was extremely helpful and not at all pushy like they can be in other stores. He made me a cup of tea and explained where everything was and the color coding on the beds.

Mr. Khalid was very helpful when we were trying to choose the ideal product and explaining the details of the product that was purchased.

Abdul was very helpful, giving us all the information we needed to make a decision and importantly the space and time so we did not feel harassed into anything. He was very polite and professional.

I was served by Ash in the Slough store and he was great from the first minute. He approached us just after we arrived and offered both assistance and tea or coffee (nice touch) He then recognised we wanted to be left alone initially and only approached again when he could tell we had some questions. He answered our questions with expert knowledge and was polite and humorous throughout. When finalising the deal Ash was also very helpful and explained all of the specific details, including cover packages. Overall it was a very pleasant experience and I'm someone that normally dislikes being 'sold to' as such but on thus occasion it's a big thumbs up from me.

The sales advisor Khalid was very personable and had extensive knowledge of the Tempur product range. There was no rush and all our questions were answered to our satisfaction. He went through the terms and conditions including the price match that Dreams offered. We were even more delighted when we found the same product at Daniels in Windsor who offered two free pillows and Dreams matched the offer fantastic. We will be recommending Dreams to our friends and will come back next time we need and bedroom furniture.

Ash took us through the options efficiently. He did not pressure us to buy one particular product but took as through the options knowledgeably and patiently

WE WERE LOOKED AFTER VERY WELL. THE SALES PERSON LISTEND TO OUR REQUIREMENETS IN DETAIL AND HELPED TO GET A BETTER UNDERSTANDING ON THE BEST FIT FOR OUR NEEDS. COST, VARIETY AND QUALITY - PERFECT VALUE!

Our requirements were heard and understood in detail firstly. Secondly we were allowed to have ample time to test all the mattresses to get and feel right comfort with respect to mattress. All the terms and conditions before the purchase was made was very well articulated and so what I need as I customer is just to make a decision and that was made easy for me to do.