Dreams - Slough

Humza and Abdul were both very friendly and helpful. Humza had great product knowledge and assisted me in making the right choice and also suggested new bedding and showed me a range of different duvets and pillows. Great.

The store assistant who helped us was very accommodating. he gave us support but also gave us the space we needed to make our decision on purchase. He also took time to understand our needs and was forthcoming with options that were tailored to what we were looking for.

Was served by a gentlemen name Ash in the slough store he was very very patient and made sure we had the correct product he too his time and was a very kind person 10 out of 10 customer service

Aamina and Abdul were exceptionally helpful. We were a little unsure ref what mattress we needed & Aamina and Abdul really took their time to fully understand and then clarify all the options available to us. We did not feel rushed or pressured to purchase. I have to commend both Aamina and Abdul for their product knowledge, listening skills, friendliness, empathy and exceptional Customer Service. We came in looking for a mattress and ended up buying 2 beds and mattresses with all the cover!! And feel really pleased with our choices!! I am a Customer Service Trainer , so am sensitive to service situations. You have 2 very professional service providers in Aamina and Abdul. Hold on to them both!! Thank you, Carmen Lester

i finalised the mattress in a different shop. if not the store manager , i would have got it from different shop. was impressed with the customer service of the store and hence went ahead with Dreams

Peter was extremelly helpful thank you. Also the manager Rob thank you too

I have received an outstanding service from Peter and was fortunate to take advantage of very good price promotions.

The moment I walked into the Dreams store in Slough, I was greeted by two young chaps namely Abdul & Ash. I was offered a drink and pillow and was kindly asked about my needs. Abdul processed my order and Ash assisted my throughout. Abdul clearly iterated what I was paying for, the sizes of my items and showed attention to detail throughout my order. I was highly impressed by the professionalism all staff adhered to whilst on my visit. They would occasionally smile and asked my about my current bed/mattress and what made me change. They way the rapport was built impressed me so much that I was merely just having a browse but decided to purchase as I felt that the customer service was excellent. The shop looked very clean and I opted for the Flaxby mattress as I was told it was naturally hand made, had 4000 pocket springs as well as natural fillings. I believe the store standards were excellent and all the other customers were happy too. Rob was very helpful as by assisting me on the pillows. I can honestly say the morale in the store was very high & I will definitely be recommending family and friends to the Slough store. I had a very pleasant experience indeed. Thank you! :)

Peter was very helpful. It made us come back to this store to order even tho we have several stores nearer our current home. But Peter is near our new home

Pleasant greeting as I entered the store. Colleague asked if I would like a drink, Polite and friendly and when I asked for information concerning product he explained and showed me the item. Very efficient when ordering the item for me.