Dreams - Slough

We were actually on our way to Sports Direct next door when we decided to pop our head in the door at Dreams as were looking for a new bed but much later - once we entered the store we met Ash who gave us as much time as we wanted to browse (not in our face or we would have walked straight back out) and then once we saw something we liked he made his way across and asked us if we needed any help. Ash, in my opinion, is the best sales / customer focus person I have ever come across - we enjoyed his company, he knew his products and ensured we got everything we needed - he offered us refreshments and as much time as we needed to make sure we purchased the right product for us and not for Dreams - we spent over an hour and to be totally frank would not have bought anything today if it hadn't of been for Ash - he made the whole thing extremely enjoyable and would totally recommend Ash and Dreams to all friends and family - a great experience - thanks Ash!!

When we got to the store we were welcomed by Ash. I very nice, friendly guy. He asked us what we where looking for and we said I bed with storage we took us around the shop told us all about which bed has the most storage and about the wooden bored under the mattress instead of bars. He offered us tea, coffee, juice, water? Experting explained what the colours in the bed meant and how to lay of the beds to get a feel for what they are really like. We asked ash to ask more questions about payment, prices and delivery. It was all explained to us in all the detail you could ever ask for. I'm going to be honest we where going to buy a bed from bentons however after meeting Ash we changed our minds and though that such hard work should be rewarded. After sorting out prices and delivery dates we where offered tea and coffee again and passed over to Abdal, who was going to sort out finances out. He was extremely polite explained everything well and in so much detail. Ash came back over and offers us cranberry juice he had just brought. We accepted. Both Ash and Abdal are a credit to your team and you should be honoured to have them on your teams and part of your store

Both my wife and i had never purchased a mattress before. Therefore the advice and knowledge that Khalid gave us was extremely beneficial. He did not force a sale. He simply gave us appropriate options and gave us time and space to discuss these between ourselves. When we approached him to then ask about finance, again he gave us the exact information we wanted and need. He made the overall experience a pleasant, easy and straight forward one.

Today's sales executive Mr.Ash was very customer friendly, very knowledgablevof the products and also a very sales expert who convinced us to add more products to our order. His hospitality was very much appreciated as he has been offering us coffee and juices during our visit. the products were very well presented

Ash, the sales executive was very customer freindly and knowledgeble of the products. He was able to suggest us of the products. Impressed with his hospitaity

The young man who helped me was extremely helpful, friendly and efficient. He guided me with my purchase, went through information thoroughly and with good knowledge.

I said what I wanted and mentioned a product I had found on line. I was shown it, given another option, but I preferred the one I had chosen. The speed at which everything was done. I seemed to be in and out of the shop quickly, but pleased with the transaction.

When we entered the store we were asked if we needed any assistance by movin Morris....initially we were just window shopping but then we fell in love with the product and movin was on hand to help us with any questions ( he wasn't being a pushy salesman) which we loved. He was very knowledgable and the transaction took a mater of minutes as a customer this was the speediest transaction and movin went through all terms and conditions. This has been the best customer experience for us and we will definitely be coming back to furnish our other bedrooms

Khalid assisted us and was very professional and knowledgeable on the products. Khalid took time out to understand what we were looking for and within our budget and we were very satisfied with our purchase. Many thanks

Morris was very helpful and attentive. 10/10, friendly and speedy service. Will recommend to friends and family