Dreams - Slough

As a customer I was highly satisfied with my experience as the service was excellent as the colleague I was being served by was very polite and willing to help.

Quick educated staff met my requirements.

The assisstance who dealt with us, KATIE, was fantastic!!! She was very accomodating, friendly and knowledgeable. She demonstrated the bed we were interested in and answered our questions honestly and proffessionally. A joy to deal with and an asset to your company.

Katie was fabulous in assisting us.

Ivan was very polite, professional and knowledgeable about the beds in the store. He did not pressure us into making a decision straight away and was happy to price the various combinations of mattresses and frames that we were interested in. We even got offered a cup of coffee while we were deciding on which bed to purchase.

It all went smoothly and the staff Ivan was brilliant, very friendly and happy (which can be a big advantage when buying something. If staff is moody, who wants to purchase anything?!)

The sales assistant Ash was friendly made us coffee took the time to demonstrate the sofa bed and helped us choose the right size for the room we had available. The forms were completed in a timely manner with minimum of fuss.

On walking into the slough Dreams store Ash approached us promptly offering his assistance and took time to understand what we were looking for before taking us around the store. Ash explained the difference between the mattresses available and took us around to see what would fit best, we were made to feel comfortable, Ash asked if we would like tea/coffee and we were given pillows when trying a range of mattresses. Ash was patient and after trying different positions we went for the ashridge K mattress it provides the support for my partner and the cushion that I require. Once the mattress was decided we then looked at bed frames, Ash suggested we go away and think, he gave us his number to contact him before returning. We contacted Ash to go ahead with the purchase of the bed and to our disbelief was an extra 20% off bed frames and 30% off any bedding we desire, on arrival he welcomed us and offered us to try again to see whether we were 100% sure on our choice. Once we were sure we sat down and went through finances and gave us all the information we needed. Overall we were extremely happy with the service, we now have a bed which is affordable and that was thanks to Ash.

Very helpful assistant who processed my order quickly as I was tight on time.

salesman was ash and he was so so nice knew his products and makes nice coffee . The only thing we felt is on the beds it gave an idea of price but not everything u may want to have.