Dreams - Slough

Katie was great. Not too pushy in the sale. Good product knowledge. Offered a beverage while waiting for forms. Chatty and friendly and approachable whilst being professional and making the sale smooth without making me the customer feel like another mark on the monthly sales target board. Promote her she is management quality

Ash served us in store. He was warm and really patient, taking time to understand our needs. We weren't intending on buying when we walked in store but Ash was so helpful and he made it so easy!. He was not pushy and gave us time and space to make our mind up whilst being attentive and on hand to help. He really is a credit to you!. Thanks Ash!. The bed is perfect!

Katie was helpful professional and friendly

Right balance between attentiveness and giving us time to explore and test options and look at other accessories

Noor took the time to listen to what we were looking for and then showed us alternatives which covered a range of options close to our requirements. As we progressed through the testing of the available options, more discussion was forecoming about the benefits and differences between the various options available. We believe that in the end through Noor's assistance we bought the correct bed / mattress combination which meet our specific requirements. It was really nice to be supported by such a knowledgeable person during our purchasing experience.

The Sales assistant Noor was very helpful.

The Sales Assistant Noor was very helpful with good advice.

Noor was very helpful, answered all my questions and she was very patient.

Ash first asked us what we were looking for and once he had an idea of our needs, was able to recommend specific products. He was very helpful and made the process very easy, offering ensight into any queries or questions we had.

Given time to browse without being immediately pounced upon Ash was helpful and understood what was wanted and not too pushy on all the extras Each part of the pricing clearly explained with chance to discuss options Clear instructions on disposal of old bed, how dreams dispose of it and how to ensure guarantee on new mattress is not invalidated Refreshment offered