Dreams - Slough

The sales representative at Slough, Morris, was knowledgable, courteous and efficient. Made purchasing two mattresses and bedding very easy.

Katie the assistant who greeted me was extremely friendly and her product knowledge was superb.

We were greeted by Noor, who was very friendly but not in a forceful way. She asked if we needed any assistance. Noor advised we could try the machine to match our mattress type and we were shown around the store to the recommended mattresses. We were offered beverages whilst we tried the mattress and Noor was able to answer questions, as well as a breakdown of pricing. We were given plenty of time to try mattresses. Finally when we decided on one we liked most (out of a of 3 favs), Noor calculated the price including finance options. We opted for a Tempur mattress as this was most suited to our needs but at no time did we feel pressured into the choice. Noor was able to give recommendations when asked and informed us about upkeep and cleaning of the products. Overall, we spent longer than planned in the store but this was due to feeling very welcomed and supported to get the right product to match our needs. The customer service was fantastic and Noor was very patient with us and the whole experience was pleasant. :)

shaz the assistant was great and very helpful, as it took me a while to make my final decision. Very patient and friendly.

We was very pleased with the service that we got from the man that helped us choice the item that we was interested in very pleasant.

Extremely attentive staff, Arfan helped us with all out queries and got us the best deal

The staff were very friendly and helpful making the experience of buying a bed easy and hasslefree.

Our customer service Lady Noor. Was a delight to deal with, very knowledgable and helpful with advising on our requirements and also very happy person who clearly enjoys her job and made the whole thing a pleasurable experience an asset to your slough store, as they say people buy from people! Thanks Noor kKind regards Kim

Katie served us in your slough store very helpful and knew here products well we did not feel underany pressure to by gust given guidance thanks very much katie

Speed and ease of service Lady who served us was super efficient and very friendly Over all - outstanding customer service