Dreams - Slough

From the moment we entered the store we were greeted by an assistant who was extremely helpful, friendly and informative. The range of choice in the store was plentiful and we were able to sample the different mattresses around the store until we found one which suited our needs perfectly. We chose a complete bed frame,ottoman, mattress and headboard. Ali at the Slough branch was our assistant that day and we could not praise him enough for his product knowledge and caring attitude, we found him to be most helpful indeed. We definitely use Dreams services again. We await delivery of our bed which will be delivered in perfect time as arraNged with Ali Customer focused and great service

Morris was a gentleman from the first moment, welcoming us to the store, offering us beverages, giving us time to look ourselves and offering assistance when he saw we needed it. The products we wanted were available and Morris made the entire process simple and easy - he was a standout and I’d recommend anyone going to Dreams to just go to him! A true asset at your Slough store!

Good customer service assistant polite attentive

Ali was excellent, and provided great assistance from the moment we walked into your store. Attentive, gave space when needed and understood our needs.

My advisor Ali was very helpful and gave me great service

The reason behind being highly satisfied is due to the availability of the item where i was having trouble purchasing it online or was being turned away as the product has been discontinued from other stores.

My initial visit was to acquire two small single mattresses toppers. There was no hard sell from I think an Assistant Manager( and I was impressed with his courtesy, the absence of any hard sell and his knowledge of the products in the Store. I mulled over the facts he gave me and the following day I again called into the Slough Store and was served by Melissa and again I was impressed with her friendly courtesy when she served me and her helpful advice and I was happy to purchase two pillows and order two zip lined small single mattresses. So on two visits to the Store I was hugely impressed with the service I received.

the assistant was very helpful in sourcing the right mattress for our child, and was able to get 2 of them at very good price, and helped us get the best overall deal. Very pleased with the service, great flagship for the company and will be definitely be purchasing future beds from Dreams.

I was highly satisfied with my visit at the Slough Dreams as I was pleasantly greeted by a petite blonde Lady who helped me find exactly what mattress I needed by kindly letting me use the sleep-match machine.She guided me through all types of mattress’ and what would be best for the support of my back which was extremely helpful.I was very impressed with her wide variety of product knowledge.Overall I was very satisfied with my visit and I could not recommend this store enough!:)

Friendly staff clean store and was easy to purchase the item I needed